Memorial Health System of East Texas

The Finest People Providing the Finest Service Every Customer, Every Time

For Patients
and Families

Awards and Recognition

hospital recognitions

  • Hospital Accreditation by Joint Commission, Lufkin 2014 and Livingston 2013
  • Level 4 Trauma Center Designation by Texas Department of State Health Services, Lufkin & Livingston 2014
  • Comprehensive Cancer Center Accreditation by American College of Surgeons Commission on Cancer 2014
  • Laboratory Accreditation College of American Pathology, Lufkin & Livingston 2014

EXCELLENCE IN HEART & STROKE CARE

  • Named by U.S. News & World Report as one of the High Performing Hospitals for Heart Failure Care, 2016-2017
  • Ranked in the Top 10% of the nation for Cardiac Care, Heart Failure and Stroke Care by CareChex, a division of Comparion®, an independent quality ratings group, 2017
  • Ranked in the Top 100 hospitals in the nation for Vascular Surgery by by CareChex, a division of Comparion®, an independent quality ratings group, 2017
  • 2017 America's Best Stroke Center by WomenCertified
  • 2017 America's Best in Heart Care by WomenCertified
  • American Heart Association Stroke Gold Plus Achievement Award, Lufkin 2015-2016
  • American Heart Association Heart Failure Bronze Award, 2015-2016
  • American Heart Association Mission:  Lifeline STEMI Receiving Center Bronze, Lufkin 2015-2016
  • Primary Stroke Center Disease Certification by Joint Commission, Lufkin 2014
  • Chest Pain Center with PCI by Society of Cardiovascular Patient Care, Lufkin 2013
  • Primary (Level II)  Stroke Center by Texas Department of State Health Services, Lufkin 2013
  • Mission: Lifeline® Receiving Center- BRONZE Level Recognition Award for Heart 2013
  • American Stroke Association’s Gold Plus Award for Treatment of Stroke 2014
  • American Heart Association’s Platinum Award ACTION Registry Get With the Guidelines Award for the Treatment of Heart Attack 2012
  • American Heart Association’s Gold Performance Achievement Award for the Treatment of Heart Failure 2012
  • American Stroke Association’s Silver Performance Achievement Award for Treatment of Stroke
  • American Stroke Association’s Bronze Performance Achievement Award for Treatment of Stroke
  • Texas Council on Cardiovascular Disease and Stroke Outstanding Program 2013
  • Texas Council on Cardiovascular Disease and Stroke Outstanding Program 2012
  • Texas Council on Cardiovascular Disease and Stroke Outstanding Program 2010-2011
  • Prestigious Texas Cardiovascular Health Promotion Award by the Texas Council on Cardiovascular Disease and Stroke

EXCELLENCE IN QUALITY

  • 2016 & 2017 America's Best Hospital for Patient Safety by WomenCertified
  • 2015 Region's Best Hospital for Orthopedic Care by WomenCertified
  • 2015 Region's Best Hospital for Cancer Care by WomenCertified
  • Texas Health Care Quality Improvement Award presented to CHI St. Luke's Health Memorial Livingston
  • Texas Health Care Quality Improvement Award (for Exceptional Quality Improvement Activities in the Clinical Areas of Acute Myocardial Infarction, Heart Failure, Pneumonia, and Surgical Care)…Presented to CHI St. Luke's Health Memorial Lufkin by TMF in 2009
  • Top Performer by Centers for Medicare & Medicaid in the following clinical areas:  Pneumonia, SCIP (Surgical Care Improvement Project), Heart Failure

HOSPITAL OF CHOICE

PREFERRED PROVIDER IN RESPECTED PRIMARY SERVICE AREAS ACCORDING TO 2015 COMMUNITY ASSESSMENT SURVEY CONDUCTED BY HEALTHSTREAM RESEARCH

Lufkin

  • Emergency
  • Outpatient Testing
  • Outpatient Surgery
  • Women’s Healthcare Services
  • Serious Heart Problem
  • Stroke Care
  • Cancer Treatment
  • Orthopedic Surgery
  • Outpatient Physical Rehabilitation

Livingston

  • Emergency
  • Outpatient Testing
  • Outpatient Surgery
  • Having a Baby
  • Women's Services
  • Orthopedics
  • Urology
  • Gastrointestinal

HOSPITAL OF CHOICE

  • Excellence in Patient Satisfaction by Press Ganey (Independent Patient Satisfaction Ratings Organization)
  • Recipient of the 2013 & 2012 Women's Choice Award by WomenCertified, the voice of the female consumer.  Ranked number one in the region for patient satisfaction.
  • 2015 Best Lufkin Hospital by the Lufkin News
  • 2014 Best Lufkin Hospital by The Lufkin News
  • 2013 Best Lufkin Hospital by The Lufkin News
  • 2012 Best Lufkin Hospital by The Lufkin News
  • 2011 Best Lufkin Hospital by The Lufkin News
  • 2010 Best Lufkin Hospital by The Lufkin News
  • 2009 Best Lufkin Hospital by The Lufkin News
  • 2008 Best Lufkin Hospital by The Lufkin News
  • 2007 Best Lufkin Hospital by The Lufkin News

excellence in neurological care

  • Ranked in the Top 10% of the nation for Neurological Care by CareChex, a division of Comparion®, an independent quality ratings group, 2017

EXCELLENCE IN EMERGENCY CARE

  • 2016 Best Lufkin Emergency Department by the Lufkin News
  • 2015 Best Lufkin Emergency Department by the Lufkin News
  • 2014 Best Lufkin Emergency Department by The Lufkin News
  • 2013 Best Lufkin Emergency Department by The Lufkin News
  • 2012 Best Lufkin Emergency Department by The Lufkin News
  • 2011 Best Lufkin Emergency Department by The Lufkin News
  • 2010 Best Lufkin Emergency Department by The Lufkin News
  • 2009 Best Lufkin Emergency Department by The Lufkin News
  • 2008 Best Lufkin Emergency Department by The Lufkin News
  • 2007 Best Lufkin Emergency Department by The Lufkin News

EXCELLENCE IN WOUND CARE

  • Certificate of Excellence by the American College of Hyperbaric Medicine

EXCELLENCE IN HOMECARE

  • 2016 Best Lufkin Homecare Service by the Lufkin News
  • 2015 Best Lufkin Homecare Service by the Lufkin News
  • 2014 Best Lufkin Homecare Service by The Lufkin News
  • 2011 Best Lufkin Homecare Service by The Lufkin News
  • 2010 Best Lufkin Homecare Service by The Lufkin News
  • 2009 Best Lufkin Homecare Service by The Lufkin News
  • 2008 Best Lufkin Homecare Service by The Lufkin News
  • 2007 Best Lufkin Homecare Service by The Lufkin News

EXCELLENCE IN NURSING CARE

  • Nurse of the Year by the Angelina County Chamber of Commerce for Patricia Jones, R.N.
  • Nurse of the Year by the Angelina County Chamber of Commerce for John Brink, R.N.
  • 2014 Best Nurse by The Lufkin News
  • 2013 Best Nurse by The Lufkin News
  • 2012 Best Nurse (1st Runner Up-Teresa Oliver) by Lufkin Daily News
  • 2011 Best Nursing by The Lufkin News
  • 2010 Best Nursing by The Lufkin News
  • 2009 Best Nursing by The Lufkin News
  • 2008 Best Nursing by The Lufkin News
  • 2007 Best Nursing by The Lufkin News

Best Place to Have a Baby

  • 2014, 2013, 2011, 2010, 2009, 2008, 2007 The Lufkin News Best of Lufkin
  • CHI St. Luke's Health Memorial Livingston designated a Texas Mother-Friendly Worksite by the Texas Department of State Health Services

EXCELLENCE IN MEDICAL MARKETING

  • 2015 Aster Gold Award Winner for Special Video Production-Breast Cancer Awareness
  • 2015 Service Industry Advertising Silver Award for Breast Cancer Awareness
  • National Aster Award for Excellence in Medical Marketing (Best Outdoor Campaign, My Hospital for Life)
  • National Healthcare Advertising Award for 2011 Power of Pink Video
  • National Aster Award for Excellence in Medical Marketing (Best Cardiology Campaign)
  • National Aster Award for Excellence in Medical Marketing (Best Outdoor Campaign for Labor/Delivery)
  • National Aster Award for Excellence in Medical Marketing (Best Special Event for the Dr. Bill Shelton Totally Awesome Fishing Adventure)
  • Best Website in Texas by the Texas Public Relations Association
  • Best Community Outreach Series in Texas—Memorial Cooking Innovations by the Texas Public Relations Association
  • Best of Texas video project—Power of Pink Employee Dance Video for Breast Cancer Awareness, by the Texas Public Relations Association

COMMUNITY OUTREACH

  • 2016 Best Community Event (Power of Pink!) by The Lufkin News
  • Power of Pink! for Breast Cancer Awareness voted “Best Special  Event” in Lufkin 2007-2012, 2014, 2015
  • Best Community Outreach Series—Memorial Cooking Innovations by the Texas Public Relations Association
  • Hospital of the Year by the Blood Center of East Texas (Lufkin)
  • Hospital of the Year by the Blood Center of East Texas (Livingston)

EXCELLENCE IN EMPLOYEE RELATIONS

  • Distinguished Employer Award for Excellence by the Texas Workforce Commission and Deep East Texas Workforce Solutions
  • Individual Merit Award by Angelina County Chamber of Commerce Presented to former Volunteer Auxiliary President Don Newland

ADDITIONAL STATE RECOGNITION

  • Recognized by the Texas Department of State Health Services for Exemplary Performance, Lufkin & Livingston
  • Recognized by the Texas Attorney General’s Office for Excellence, Livingston
  • Partner Hospitals (Lufkin & Livingston) for Medicare Community Based Care Transitions Program awarded to Deep East Texas Area Agency on Aging—Two Year Grant Award in 2013 plus One Year Extension in 2015
  • Laboratory Awarded Distinguished CAP (College of American Pathologists) for Excellence, Lufkin & Livingston
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